Total fixed price
· 15 sq ft: $1,640
· 30 sq ft: $2,400
· 45 sq ft: $3,300
· 2-day install · 1-year warranty · Hamilton County
Reserve your install slot today with a 30% reservation deposit. The remaining balance is paid in stages as your project progresses. Choose your size below.
How payment works
Stage-based progress billing — you only pay as your project moves forward. The exact stage amounts depend on the size you select.
- Reservation deposit (30%)
— at checkout. Covers pre-install work.
- Materials & mobilization (30%)
— after walkthrough, before materials ordered.
- Install start (30%)
— Day 1 of installation.
- Completion (10%)
— after final walkthrough confirms quality.
Card on file:
Your card is securely saved via Stripe. We email you 24 hours before each stage charge. Opt out anytime — email office@urbaneupgrade.com
for manual invoices.
Which size do I need?
Measure the length of counter × height of backsplash (typical backsplashes are 18" tall, or 1.5 ft).
- 15 sq ft:
small kitchens, single-wall layouts, or partial backsplashes
- 30 sq ft:
standard kitchens, L-shaped layouts
- 45 sq ft:
larger kitchens, U-shaped or wraparound layouts
Not sure? Pick the closest size — we measure precisely at the walkthrough and confirm you're in the right bundle (or move you to the right one before any additional charges).
What's included
- Tile backsplash installation up to your selected size
- Subway or square tiles included free from our showroom selection
- Schluter metal edging for clean finished edges
- Removal and disposal of existing backsplash (if any)
- All materials (mortar, grout, accessories)
- Labor and cleanup
- 1-year workmanship warranty
- Manufacturer warranties on materials pass through to you
What's not included
- Areas beyond your selected size (we'll quote upgrades at walkthrough)
- Premium or designer tile (subway/square showroom tiles are included; upgrades quoted separately)
- Stone, natural slab, or specialty material backsplashes
- Drywall repair beyond minor patching
- Outlet/switch relocation or electrical work
- Removal of existing tile if substantial demolition is required
If your space needs any of the above, we'll flag it during the walkthrough and quote before any additional charges.
How it works after you reserve
- Pay the reservation deposit; install slot held
- Concierge schedules walkthrough within one business day
- We measure your space and show you our showroom tile selection — you sign your installation contract
- Materials ordered, install date locked
- 2-day install
- Final walkthrough; 1-year warranty starts
Frequently asked
Is the deposit refundable?
Non-refundable. You can reschedule or apply it to another product within 3 months. Full refund if we can't deliver during walkthrough. See [Refund Policy].
The tiles are really free?
Yes — subway or square tiles from our in-stock showroom selection at no extra cost. Designer or premium tile is a quoted upgrade.
What's Schluter edging?
Metal trim that finishes backsplash edges cleanly — no exposed cuts. Included standard.
What if I picked the wrong size?
We measure at walkthrough. If you're in the wrong bundle, we'll move you to the right one before any additional charges.
What happens if I cancel mid-project?
Each stage covers a specific phase. Tile is non-returnable once ordered. If you cancel after Stage 2, materials are owed. The completion stage holds back until you're satisfied.
